E1: KER: Call Object Kernel Instability and Many Dump Files Created after Tools 9.2.7.x
(Doc ID 2945597.1)
Last updated on SEPTEMBER 19, 2023
Applies to:JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.
Upgraded from 22.214.171.124 32bit to Tools 126.96.36.199 64bit
Since then, have noticed the following instability behavior, where at a certain point in time, Call Object Kernel (COK) processes would generate dozens of dump files having the same content. COK shows up as zombie in Server Manager.
Saw memory usage increasing and performance degrading, and causing slowness and freezing on the Web HTML instances as well, and user web client sessions becoming very sluggish, or freezing.
After restart, issue went away but will appear after several hours then starting to manifest themselves, and having more and more dmp files as time goes by.
In the Ent Server log directory, end up having dozens or hundreds of dump files for the same process ID
The contents of the files are all the same: (Except for the time stamp the dump was taken)
Upgraded to 188.8.131.52 from 184.108.40.206
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