My Oracle Support Banner

E1: 42: Self Billing functionality is needed in Sales Order /Accounts Receivable (Doc ID 2946125.1)

Last updated on MAY 01, 2023

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

There is need for a Self-Billing functionality in Sales Order /Accounts Receivable so that customers can create invoices that will update the stock for the items included in these invoices.
The flow that customer uses now is to create a sales order and then go through the full flow (ship, invoice, sales update with update to A/R). Then they mark the invoice by stamping it "Internal". This invoice is not sent to the customer, but it is uses to process the payment from the customer.
Then the self-billing invoice is received from their customer, and it is not booked anywhere in JDE, but it is added as an attachment to the A/R record to have some trail of what happened.
However, this is process is not ideal because there are two tax documents issued for the same transaction (one issued from JDE following order to cash process and one issued by the customer for the goods they use). The value of these self-billing invoices is significant/high, and all these should be reported to stakeholders and local authorities.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.