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E1: 42: Open Order Amount (APRC) P42050 Shows Incorrect Amount When Compared to Sum of Extended Amount Column in Customer Service Inquiry (W4210E) Screen (Doc ID 2946195.1)

Last updated on MARCH 22, 2024

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

A user enters the Credit Checking  Inquiry (P42050) compares the Open Order Amount (APRC) to the Extended Amount (AEXP) Total in Customer Service Inquiry (W4210E) screen and observes the amounts do not match. This results in confusion as to what is the true Open Order Amount for the customer.

Cause

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In this Document
Symptoms
Cause
Solution
References


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