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E1: WRKFLW: On Tools Release or Later, Send Shortcut Message Is No More Delivered to Recipient After Configuring SMTP With Authentication in jde.ini Against Office 365 SMTP Server (Doc ID 2950302.1)

Last updated on JANUARY 18, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


On tools release or later, when attempting to send a shortcut from Tools -> Collaborate -> Send Shortcut menu, the email is not delivered to recipient(s) after configuring the SMTP server authentication in JDE.INI against an Office365 SMTP server.

The error shown in the Call Object Kernel is:



SMTP authentication against Office365 SMTP server has been enabled


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