E1: 31: 42: Changes to P4210 Header Fields which are Updated to Sales Order Detail for a CONFIGURED Sales Order Zero Out the Unit Price (UPRC ) and the Extend Price (AEXP) Fields when Using Trade Discount (TRDC) (Doc ID 2953326.1)

Last updated on NOVEMBER 14, 2023

Applies to:

Symptoms

The Configured lines for Unit Price are getting cleared out by Sales Order Entry (P4210).  

When updating the tax code or any field in the order header, the system is zeroing out the unit price plus blanking out the extended price. This is happening when inquiring on existing configured sales orders and using Trade Discount (TRDC) field which was causing the problem. It was observed that the Price Change Flag is being set which is causing the Unit Price and Extended Price to re-set.

Steps:

1. Have an existing Configured Item and Sales Order with Trade Disc (TRDC) Populated.
   a. Sales Order Entry (P4210), Processing Option Tab = Default Tab #10 Update Header to Detail =1
   b. Set Default Header to Default fields (P40HDR) / SHTXA=1
2. Manually update a field in the header that will update the detail for the (Tax Code).
3. The Unit Price (UPRC) and the Extended Price (AEXP) are zeroed out /blanked out.

Cause

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