E1: 03B: When Voiding an Invoice in P03B2002/P03B11 that Already has a Voided Pay Item it Sets Error 0667: Record Has Already Been Voided/Deleted (Doc ID 2958932.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Symptoms

When voiding an invoice with multiple pay items, and one of these pay items has already been voided in Customer Ledger Inquiry/Standard Invoice (P03B2002/P03B11) it is giving an “error 0667: Record Has Already Been Voided/Deleted”.

Steps to duplicate the issue:

1. P03B2002/P03B11: create an invoice with more than one pay item, e.g. five pay items. No discount nor taxes.

2. R09801: post the invoice.

3. P03B2002:

   a. Inquire on the invoice.

   b. Drill down into it and void one of the pay items.

   c. Adjust the GL distribution amount.

4. R09801: post the void of the pay item.

5. P03B2002:

   a. Inquire on the remaining open pay items for the invoice.

   b. Void the entire invoice.

   c. System incorrectly sets error 0667 – “Record Has Already Been Voided/Deleted”.

Cause

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