E1: SOLEXP: Unable To Open Menu Items When Using Touchscreen
(Doc ID 2962118.1)
Last updated on AUGUST 09, 2023
Applies to:
JD Edwards EnterpriseOne Tools - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
Unable to open any JDE application from Menu via touchscreen (on a laptop or iPAD).
The navigation works when opening sub-folders in the menu, but when clicking on a task ID nothing happens.
The issue happens on JDE iPad App, Safari and Chrome browsers.
Steps To Replicate
==============
- Open JDE on a tablet or computer with touchscreen
- Navigate the Menu
- Try to open a menu item (an application for example)
- Notice the application does not open
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |