E1: 43: Adding a Tax Only UT Use Tax at Voucher Match Gives Amount Does Not Balance to Gross (0088) Error (P4314) (Doc ID 2962300.1)

Last updated on SEPTEMBER 09, 2024

Applies to:

Symptoms

When Voucher Match with Added Use Tax, get an Amount Does Not Balance to Gross Error (0088).

In Match Voucher to Open Orders or Open Receipts (P4314), if the user first manually populates the Gross Amount on the Voucher Header, then returns the Expense Purchase Order from Receipts or Orders to Match, and then adds a tax only voucher line, using Option 4 to add a hard coded UT Use (tax only) Tax, the tax amount is added to the total tax amount and is populated as an Amount Remaining.

As a result, the transaction sets the error Amount Does Not Balance to Gross if the user clicks OK. If the user clears the Gross Amount value prior to clicking OK the Remaining Amount value is cleared and the transaction is accepted.

Steps:

1. P4310 - Enter an Expense Account, Line Type J, Purchase Order, with valid tax rate and area.
2. P4312 - For a 3-way match, receive the order.
3. P4011/P4314 - Add a Voucher, populating Order Number, Supplier, Invoice Number and Invoice Order total (Gross Amount).
4. P4314 - For the 3-way match form Exit to receipts to Match. For a 2-way match, exit to Orders to Match. Return the order to P4314.
5. P4314 - Use option 1 on the taxed expense line to match the order line.
6. P4314 - Use an Option 4 to add a line type J line and populate the Tax Y, Tax Rate UT, Tax Area, and Tax Amount.
7. Validate the Row and review the Voucher Header. The manually entered Gross Amount is unchanged, but is already equal to the expected amount (extended expense amount plus line item tax). The total tax has been calculated as the total tax (Use Tax plus line item tax). The Remaining Amount is populated (Order Total (including Add ON tax) - Gross Amount (Manually Entered)).
8. P4314 - Click OK to save changes. System sets the error Amount Does Not Balance to Gross (0088).

Cause