E1: 43: MOB: PWA Mobile PO Approval (PWA) Application is Unable to Display Text Attachments (Doc ID 2966649.1)

Last updated on NOVEMBER 17, 2023

Applies to:

Symptoms

When using the Progressive Web Application (PWA), the user can download a Text attachment but when the downloaded file is opened, it is empty. Also the user cannot open the Text file from the Mobile App they have to download it.

Steps to Duplicate:

From EnterpriseOne User Interface:

1.  Sign in to E1. Go into PO Entry (P4310) and find Purchase Order 88 OP in Branch 30. Notice there is a paper clip indicating media object attachments.  Click on the paperclip.
2. Attachment Manager Appears and displays two attachments.
   1. A PDF File
   2. A Text File
3. Click on the Text button or hyperlink.
4. The Text File Opens with the words “Text Note” displayed

From Mobile PO Approval (PWA) User Interface:

1. Click on the Link and sign in to the Mobile PO Approval Application (PWA)
2. Click on the Purchase Orders Button
3. Select Purchase Order 88 OP
4. Click the “Attachments (2) link.
5. Both attachments appear.
6. Click on the "Text 1" file. It does not open,
7. Select the Text attachment and Click the Download Button (>)
8. Save the “Text1” File to a folder on the Enterprise Server
   

Return to EnterpriseOne User Interface:

1. Return to the File Location where the downloaded file was saved and click on the "Text 1" file to open it.
   1. Instead of automatically opening, a screen pops up asking “How do you want to open this file?”.
   2. Select Notepad.
   3. The File Opens but it is Empty.

Return to the Mobile PO Approval (PWA) Application

1. Select and Click on the PDF attachment.
   1. The PDF File Opens.
2. Click the Download Button (>) for the PDF.
   1. Save the PDF
3. Open the file in the location it was saved by clicking on it.
   1. Unlike the text file, it opens right up.

Changes

Cause

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