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E1: 42: Foreign Cancelled Sales Orders With a UOM Conversion Remain on C1 Credit Hold (Doc ID 2971111.1)

Last updated on SEPTEMBER 04, 2023

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Sales order remains on C1 Credit hold when the sales order detail line is canceled for a Foreign currency line with UOM on the item.

STEPS:

  1. Go to the Currency environment 9.2 JPDCUR.
  2. Locate a Foreign customer that has a credit limit.
  3. Create an item with UOM conversion.
  4. Create a SO (sales order) that goes on status C1 hold.
  5. Cancel the detail line of the SO. Notice the C1 hold is still on the SO and the SO appears in the P43070 (Release Held Orders).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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