My Oracle Support Banner

E1: ORCH: Message Service Request in Orchestration is Not Sending Email Error in AIS Log Message.processServiceRequestStep() Send Message Failed OutboundJaxrsResponse{status=503, reason=Service Unavailable, hasEntity=true, closed=false, buffered=false} (Doc ID 2974450.1)

Last updated on FEBRUARY 19, 2025

Applies to:

JD Edwards EnterpriseOne Orchestrator - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to send email to multiple email addresses though a Message Service Request in Orchestrator Studio, the email is not sent. Some of the email addresses are not defined in F01151.


The following error is seen in the AIS debug log:

 

The issue can be reproduced at will with the following steps:

  1. Log in to Orchestrator Studio
  2. Run the orchestration with message service request
     

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.