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E1: 05: Employee Organization Chart P05002X Processing Option "Display users' organization chart on entry" Causes P05002X To Not Return Data (Doc ID 2978479.1)

Last updated on OCTOBER 03, 2023

Applies to:

JD Edwards EnterpriseOne Human Resources Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When the Employee Organization Chart P05002X processing option #5. Display Users' Organization Chart on Entry is set to 1 (Display users' organization chart on entry) the page continues to show "loading" and never completes.

Steps:
1. In P0092 User Profile verify that the signed-in user has an Address Book number assigned.
2. IV interactive versions for P05002X set processing option #5 to 1 (Display users' organization chart on entry).
3. Launch Employee Organization Chart P05002X.  The Organization Chart is not rendered and the processing circular symbol never ends.

Cause

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In this Document
Symptoms
Cause
Solution
References


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