E1: 31: 32: R31410 Batch Order Processing Calculates Incorrect Unit Cost in P4210 Sales Order Detail For a Configurator Item (Doc ID 2988265.1)

Last updated on NOVEMBER 20, 2023

Applies to:

Symptoms

Unit cost for a Configurator item in P4210 Sales order detail is calculated incorrectly when R31410 order processing runs for the 2nd time.

Steps:

1. P4101/P41026 - Created a config parent item (GP-CFG1) and a component item (GP-CFG-PL1).
2. P4105 - Setup standard cost for item GP-CFG-PL1 as $5.
3. R30812/R30835 - Run simulated cost rollup and freeze the cost.
4. P3291 - Create an item segment for the config parent.
5. P3209 - Create an AIR rule for the component items.
6. P4210 - Create a W line type sales order for 2 quantities for item GP-CFG1.
7. P3210 - Validate configured item and click add to order.
8. P4210 - Unit cost is calculated as $5. Save and exit.
9. R31410 - Run R31410 to attach parts list.
10. P4210 - Reviewed unit cost and observed it is still calculated as $5.
11. R31410 - Run R31410 again.
12. P4210 - Reviewed unit cost and observed it is calculated as $10.
13. Unit cost gets multiplied by the order quantity during the second R31410 run.
    
    

Changes

Issue started after R23 Upgrade

Cause

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