E1: KER: JAS: Randomly Users Are Not Being Able to Login on JAS Server and "Could not reach security server <Security_Server_Name>, JdePacket: packetType: xx not supported! " Error Is Recorded Into the JAS e1root.log File (Doc ID 2989261.1)

Last updated on DECEMBER 05, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Randomly, login failures are occurring on JAS server and the following error is recorded into the JAS server e1root log file:

No error is recorded in any of the Security Kernel logs

The issue cannot be reproduced at will. It has a random nature.

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In this Document

Symptoms

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