E1: SEC: User List is Inflated Beyond Active User and Scheduled User Count when using ReportsNow
(Doc ID 2991649.1)
Last updated on DECEMBER 13, 2023
Applies to:
JD Edwards EnterpriseOne Tools - Version 1_9.2 64-bit and laterInformation in this document applies to any platform.
Symptoms
When reviewing the Enterprise Server, it was noticed that there was a plethora of users that do not log out and are all labeled as 'External Non-JVM'
Extra sessions are tied to scheduled tasks in ReportsNow software and the users who utilize them.
For example, if there are two users running scheduled tasks, extra sessions are tied to both of these users.
Sessions continue to last until timeout or restart of software
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |