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E1: WRKFLW: Sending Approval Message to Workcenter Is Failing When the Requester Is Not Allowed to Access the Business Unit the Approver Is Part Of (Doc ID 2994563.1)

Last updated on JANUARY 26, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to send an approve request through an Worflow, the message delivery in Workcenter fails if the user requesting the approval is not allowed to access the Business Unit (MCU) of the approver.

If the approver is set up with an email address, the approval request is sent to the email inbox. This issue is only occurring when the message has to be delivered into the Workcenter.

The workflow kernel debug log shows the following information:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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