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E1: 07: Wage Attachment Workbench P07107 Hangs When Updating Child Support Amount and removing Thru Date (Doc ID 2999488.1)

Last updated on DECEMBER 10, 2024

Applies to:

JD Edwards EnterpriseOne US Payroll - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

For a Child Support wage attachment that has a fee and the Thru Date set the P07107 application will hang when updating the child support amount and removing the Thru Date.  This is specific to a SQL Server Database.

Steps:
1. P07107 Wage Attachment Workbench, add a Child Support wage attachment with fee.
2. P050181 Employee DBA Instruction, verify child support and fee deduction was created.
3. P07107 Wage Attachment Workbench, select wage attachment set Through Date in the Additional Information tab and click OK.
4. P050181 Employee DBA Instruction, verify each deduction is set to a Pay Stop Date
5. P07107 Wage Attachment Workbench, change the amount in amount 1 in the Child Support tab, and remove the Through Date in the Additional Information tab, click OK
The system hangs and never returns. No other application will work either.

Cause

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In this Document
Symptoms
Cause
Solution
References


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