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E1: 41: Item Cross Reference (P4104) Has a Paperclip Field But Provides No Way to Attach or View a Media Object (Doc ID 3002210.1)

Last updated on FEBRUARY 02, 2024

Applies to:

JD Edwards EnterpriseOne Inventory Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

The Item Cross Reference Revisions (P4104) screen has a paperclip field in the first position of the grid.
  - There is no paperclip present in any of the grid rows.
  - Nothing happens if you click on the paperclip field for any of the rows.
  - There is no Row Exit or Form Exit to add an attachment.
  - If there are attachments on the Item Master (P4101) record, the Item Cross Reference Revisions (P4104) screen still does not display the paperclip and there is no way to view the Item Master attachments.

If the Item Cross Reference Revisions (P4104) does not support Media Object Attachments, do not display the paperclip field in the grid.

Steps to Reproduce:

  1. The Item Cross Reference Revisions (P4104) screen has a paperclip field in the first position of the grid.
    1. There is no paperclip present in any of the grid rows.
    2. Nothing happens if you click on the paperclip field for any of the rows.
    3. There is no Row Exit or Form Exit to add an attachment.
  2. You can add a Media Object attachment to the Item Master (P4101) Record and the paperclip will display.
    1. For example Item 230 has an attachment on the Item Master.
    2. Also, Item 220 has an attachment on the Item Master (P4101).
  3. However if you add an Item Cross Reference to Substitute Item 220 for 230, the attachment paperclips from the Item Master (P4101) are not displayed in the Item Cross Reference (P4104) and you cannot review the contents of the Item Attachment from either Item Master (P4101) record on the Item Cross Reference (P4104) screen.

Paperclip field is available but paperclip is not present on any rows.

Item Master for Item 230 and 220 have Media Object Attachments

If you add an Item Cross Reference to Substitute Item 220 for 230, attachment paperclips from the Item Master (P4101) records are not displayed.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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