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E1: 76C: F76CUI04 Colombia Tax File Not Updated When Sales Order Line Price Updated to Zero (Doc ID 3003467.1)

Last updated on APRIL 01, 2024

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


With CO localization active, and where a sales order is raised in P4210 (with Order acceptance active), the tax information is written to the F76CUI04 table when the order is saved.
If the user accesses the order and manually clears out the unit/Extended price fields, then saves the order, an additional record is written to the table, but does not show the zeroed unit/extended price.

STEPS TO DUPLICATE:

  1. Enter a Sales order using P4210. Processing option 5 in the process tab should be activated.
  2. Make sure the order populates prices. F4211.UPRC and F4211.AEXP.
  3. Once the order has been entered. Check file F76CUI04 to validate the file was saved (Colombian localization must be active)
  4. Update the price of the order to zero, either by manually clearing the fields in the grid, or using the Zero Price exit.
  5. Check file F76CUI04 to validate the file was not updated correctly. A line was added, but it shows the original unit price, not the zeroed value.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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