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E1: 42: R42800 Sales Update Completes Successfully But Work Center Message Shows Next Number Failure Error (Error ID 4456) (Doc ID 3009437.1)

Last updated on MARCH 11, 2024

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

R42800 Sales update ends successfully but there is an error in the work center messages program.
Subject: Error: Next Number Failure.
Cause: An error has occurred while attempting to retrieving a next number.
Resolution: Verify the calling process to X0010. Make sure the next number constants are setup to correspond to the way X0010 is being called.

Steps:

  1. P4210 - Create and process a sales order.
  2. R42800 - Run Sales update to complete the order.
  3. P4210 - Sales order is successfully processed and updated to status 620/999.
  4. WC - Review work center messages and observe there is an error message "Next Number Failure".

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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