E1: 13: CAM - Manage Equipment Work Orders and Work Order Revisions - P17714 Do Not Change Subledger Inactive Field if WO Type Changed (Doc ID 3010852.1)

Last updated on AUGUST 15, 2024

Applies to:

Symptoms

In the P13714 or P17714 (Capital Asset Management Work Order) application, the subledger inactive code on the accounting tab is populated incorrectly if changing the work order type on the work order, and the same WO Activity Rules status on each work order type has a different Subledger Inactive setting.

Steps To Duplicate:

1. Have an open Work Order (P13714 or P17714) at status 10 with work order type as "2" and subledger inactive (alias SBLI) code as "I" according to the work order activity rules (P4826).
2. Change the work order type from "2" to another work order type, e.g. "3", where the WO activity rules are "blank" for the subledger inactive (alias SBLI) code. The WO status got changed from 10(WO type - R) to 20 (WO type - 4), but the subledger inactive code remains as "I".

Cause

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