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E1: 42: P4210 - Workflow - Not Invoked For Acknowledgement Of New Orders (Doc ID 3014843.1)

Last updated on APRIL 04, 2024

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Workflow JDESOENTRY will only work if the order goes on credit hold. If there is no hold code then the workflow is bypassed. If the hold code is blank then the WF will be bypassed. This effectively prevents e-mail messages being sent to the customer and the person responsible on the commission setup which would occur for every new order entered.

Steps to Reproduce:

1. Activate workflow process JDESOENTRY.
2. Set up Acknowledgement of New Orders.
3. Set Processing Option for Sales Order Entry (P4210) version off menu G4211 used for entering sales orders:

Cause

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In this Document
Symptoms
Cause
Solution
References


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