E1: 42: P4210 - Workflow - Not Invoked For Acknowledgement Of New Orders
(Doc ID 3014843.1)
Last updated on APRIL 04, 2024
Applies to:
JD Edwards EnterpriseOne Sales Order Processing - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
Workflow JDESOENTRY will only work if the order goes on credit hold. If there is no hold code then the workflow is bypassed. If the hold code is blank then the WF will be bypassed. This effectively prevents e-mail messages being sent to the customer and the person responsible on the commission setup which would occur for every new order entered.
Steps to Reproduce:
1. Activate workflow process JDESOENTRY.
2. Set up Acknowledgement of New Orders.
3. Set Processing Option for Sales Order Entry (P4210) version off menu G4211 used for entering sales orders:
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |