E1: 43: Voucher Match (P0411/P4314) Does Not Add Extra Line (OP 4) Amount to Voucher Gross Amount (Doc ID 3015245.1)

Last updated on APRIL 08, 2024

Applies to:

Symptoms

When attempting to add a line using OP = 4 during Voucher Match (P4314), the Extra Line Amount is Not Added to the Voucher Gross Amount and the Added Line is not included in the Voucher that is created.

If you attempt to update the Gross Amount Manually to include the extra line amount the program returns an "Amount Does Not Balance to Gross" (0088) error

Steps to Duplicate:

1. Create a 3-Way match voucher, pulling in two receipt lines to match.
   1. On the Voucher Match Header screen it shows a Gross Amount of 675.00.
   2. In the grid the Amount to Voucher is also 675.00.
2. The user then enters "4" in the OP field and adds a new line for an Amount of 65.00.
   1. This should make the gross amount 740.00 (675 + 65).
   2. User clicks down on the next line, but the 65.00 amount is NOT added to the Gross Amount field in the header which remains unchanged at 675.00.
3. If the user clicks OK to save the voucher with the three lines in the grid, the voucher is created with the two receipt lines and the added line is ignored.

Changes

Cause

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