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E1: 13: 17: Provide Outside Operation Functionality in Equipment Maintenance and Service Work Order (P48201/P13700) (Doc ID 3019416.1)

Last updated on MAY 03, 2024

Applies to:

JD Edwards EnterpriseOne Capital Asset Management - Version 9.2 and later
JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Client requests to have outside operation functionality added to equipment maintenance and service work orders similar to what exists for discrete manufacturing.  Thus when a routing is added to maintenance or service work order and the routing step is set up with a supplier, cost type, and PO Y/N set to Y, it will generate an outside operation/subcontract purchase order for external work.

This makes sense in a maintenance/service environment where a lot of tasks are subcontracted to third parties to conduct.  At present the only way to do this is to add a record to the parts list for the service and then to manually generate a purchase order for the "service part".

The business case is much the same as the business case for outside processing in manufacturing.  A maintenance process may always involve scheduling work to be done at a vendor, such as a contractor coming in to perform a service or sending a part out for refurbishment.  There is no automatic way to generate the purchase order for that service and link it to the particular maintenance work order being executed.  This requires reviewing and handling all of the work orders that are generated by R12807, so that the scheduler (person) can manually generate the purchase order.

Changes

 

Cause

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