E1: ORCH: 31: Work Center Load Review Calendar Application (P313004X) Keeps Spinning
(Doc ID 3034177.1)
Last updated on JULY 24, 2024
Applies to:
JD Edwards EnterpriseOne Shop Floor Control - Version 9.2 and laterJD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.
Symptoms
After setting up Work Center Load Review Calendar (P313004X) as described in Oracle JD Edwards EnterpriseOne Work Center Load Review Calendar (Doc ID 1992819.1), when a user tries to open the application, it just keeps spinning without displaying any data.
This is happening for specific user, while other users with other roles, are able to open the application without issues.
When checking the AIS user specific debug log, the following messages can be seen:
03 Jul 2024 10:19:54,396 [Line -1] [DEBUG ] TEST2 - [AIS] JAS INPUT PARAMETERS: TurboMode=HIGH&0_FSR_ctrlID=1[5]&0_FSR_ctrlVal=1102-LQTRN&LoadBaseFormOnly=false&eventCount=2&OID=P0006S_W0006SA_ZJDE0001&FormServiceAction=R&Role=*ALL&ReturnControlIDs=1[5,38]&MaxPageSize=NO+MAX&RENDER_MAFLET=AIS&Environment=JPPY920&AliasNaming=true&IgnoreFDAFoE=TRUE&0_FSR_cmd=qbeChange&1_FSR_cmd=9&OutputType=GRID_DATA
03 Jul 2024 10:19:54,426 [Line -1] [DEBUG ] TEST2 - [AIS] E1ResUtils inputStreamToString END output { "isValidSession":true }
03 Jul 2024 10:19:54,426 [Line -1] [DEBUG ] TEST2 - [AIS] JAS TOUCH OUTPUT: { "isValidSession":true }
03 Jul 2024 10:19:54,435 [Line -1] [DEBUG ] TEST2 - [AIS] Response connection headers {null=[HTTP/1.1 503 Service Unavailable], Content-Length=[175], Date=[Wed, 03 Jul 2024 14:19:54 GMT], Content-Type=[application/json; charset=UTF-8]}
03 Jul 2024 10:19:54,435 [Line -1] [DEBUG ] TEST2 - [AIS] NOT Gzip Encoding Read with InputStreamReader connection.getContentEncoding()null connection.getContentLength() 175
03 Jul 2024 10:19:54,435 [Line -1] [DEBUG ] TEST2 - [AIS] E1ResUtils inputStreamToString END output {"errors":[{"TITLE":"You are not authorized to run this application.","DESC":"INFORMATION"},{"TITLE":"You are not authorized to run this application.","DESC":"INFORMATION"}]}
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |