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E1:42: RMA Revisions (P400511) Does Not Update Unit Price (F40051.UPRC) and Extended Price (F40051.AEXP) Correctly on CO from History (Doc ID 3042133.1)

Last updated on JANUARY 31, 2025

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When creating a Return Material Authorization Credit Order from History, RMA Revisions (P400511) Does Not Update Unit Price (UPRC) and Extended Price (AEXP) correctly in the RMA (P40051) Table.

Steps to Duplicate:

NOTE: All information displayed below is from JD Edwards Demo Data. No actual customer or personal data is revealed  
  1. Start Work with Return Material Authorization (P40051) and click Add (+).
  2. On Returned Material Authorization Revisions (F400511) screen take the Form Exit to Sales Ledger.
  3. On the Work With Sales Ledger Inquiry (P42025) screen, find the sales order to be returned. Notice the Amount Ordered on the order being returned (19964 SO) is 2,300.00.
  4. Select the record, take the Row Exit to Credit Memo > Select Line and then click the Close button.
  5. The Returned Material Authorization Revisions (P400511) screen is returned and the grid is populated with the Sales Order details from History.
    1. The Unit Price and Extended Price fields are not displayed on the RMA Revisions (P40511) grid.
    2. RMA 176 R8 and Sales Order 697 CO was created.
    3. Save the RMA
  6. Now go to the Work with Return Material Authorization (P40051) enter RMA 176 and click Find.
    1. The Unit Price and Extended Price fields are not displayed on the Work with RMA (P4051) grid.
  7. In databrowser go into the Returned Material Authorization (F40051) table and scroll to the Unit Price (UPRC) and Total Price (AEXP) fields.
    1. Unit Price (F40051.UPRC) = 0.0000
    2. Total Price (F40051.AEXP) = 1,605.09
  8. Return to Work with Return Material Authorization (P40051).
  9. Row Exit to Sales Order > SO Entry
  10. Prices in Sales Order Entry (P4210) for the credit order created by RMA do not match the values in the RMA table.
    1. Unit Price (F4211.UPRC) = 230.0000 does not match RMA price (F40051.UPRC) = 0.0000
    2. Total Price (F4211.AEXP) = 2,300.00 does not match RMA price (F40051.AEXP) = 1,605.09

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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