E1: SVM: Deployment Server Tools Release Upgrade hangs on "Step 4 (Copying the current systemcomp to the version directory)", System Directory is Missing
(Doc ID 3048239.1)
Last updated on SEPTEMBER 19, 2024
Applies to:
JD Edwards EnterpriseOne Tools - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
When trying to perform a Tools Release Upgrade on the Deployment Server, the process reaches Step 4 (Copying the current systemcomp to the version directory) and hangs.
Eventually, after refreshing and logging into Server Manager, as the login has expired, the system folder is missing from the Deployment Server filesystem, and the process has not completed but there are no errors present on screen and the log process ends without note.
The component change ends with messages as below:
Cause
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In this Document
Symptoms |
Cause |
Solution |