E1: ORCH: NullPointerException When Calling An ORCH Through B98ORCH Using The BSFN Step From A Parent ORCH (Doc ID 3053194.1)

Last updated on OCTOBER 16, 2024

Applies to:

Symptoms

After creating an Orchestration that has a step to call B98ORCH BSFN (business function) which calls another orchestration, the orchestration is successful if run from Orchestrator Studio, but fails with below error when run from Postman.

If Basic Auth is used in Postman,  only the first request works but others fail with the below error until you clear the AIS cache.
If Tokenrequest is used in Postman, the request only works while you are reusing the session. Once you create a new session and try to reuse the new session, it fails with the below error until the AIS cache is cleared.

The error shows in Postman is:

To clear the AIS cache, go to drop-down menu at the top right corner in Orchestrator Studio, then select the "Clear All User's Caches" option. 

Steps to Duplicate: 
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1.  Create an Orchestration that sends an email (SimpleOrch2).

2.  Create an Orchestration (SimpleOrch1) that includes the BSFN step which calls B98ORCH to call Simple Orch2.

3. Call SimpleOrch1 orchestration from Postman with either Basic Auth or Token Request as mentioned above.

Changes

Cause

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