My Oracle Support Banner

E1: 42: Reverse Sign on Quantity Ordered in Credit Order (P4210) Reverts to Positive Value With Line Change in ADD Mode (Doc ID 3057682.1)

Last updated on NOVEMBER 07, 2024

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After entering a detail line in Credit Order (P4210), upon tabbing off the line, the system correctly changes the Quantity Ordered number to a negative value (Line Type C using Reverse Sign functionality). However, upon making a change to the detail while in ADD mode, the system changes the Quantity Ordered back to a positive value. The issue appears to be related to having a blank Code value in UDC 40/BT. If the blank code is removed from the UDC, the problem does not occur.

Steps:
1. In UDC 40/BT, make sure a blank code value (KY) exists.
2. Add a Credit Order (P4210) using a C Line Type (Order Line Types P40205 has Reverse Sign selected).
3. Tab down and notice that the system changes the Quantity Order field to a negative value.
4. While still in ADD mode, make a change to any field in the grid (e.g., Requested Date).
5. Tab down and notice that the Quantity Order changes to a positive value.
6. Remove the blank code value from UDC 40/BT.
7. Re-test the issue and notice that the issue does not occur.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.