E1: ORCH: AIS: Outbound HTTPS Rest Calls to a Specific Rest API Provider Are Not Working In Orchestrator Studio and for Each Such Rest Call "Received fatal alert: handshake_failure" Error Is Returned (Doc ID 3059055.1)

Last updated on NOVEMBER 14, 2024

Applies to:

Symptoms

After a Rest API connection has been set up to an external Rest API provider and a corresp[onding connector has been created to use the respective Rest API connection, the external Rest API call fails with the following error:

Also, the following error is recorded into AIS e1root log file:

Steps to replicate
1. Login on Orchestrator Studio
2. Open the Connector which is using the connection to the external Rest API provider
3. Test the connector by clicking on "Test" button
4. Notice that the "Response" window will show the error

Cause

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