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E1: CHA: Change Assistant Fails To Run With Error: "Unable to Launch Application" (Doc ID 3060293.1)

Last updated on NOVEMBER 21, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Installing Change Assistant on new Fat Client Server, when trying to run the application the following error occurs:

"Unable to launch the application"

Steps to reproduce:

1. Download ChangeAssistant.jnlp
2. Launch Change Assistant
3. Get the Unable to Launch Error

The Change Assistant log shows the following errors:

 

Change Assistant is able to launch in other servers.

Cause

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In this Document
Symptoms
Cause
Solution


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