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E1: ORCH: Notification Messages Not Appearing Under the Bell Icon After Upgrading to Tools 9.2.8.x (Doc ID 3062594.1)

Last updated on DECEMBER 09, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After upgrading to tools release 9.2.8.3, user is unable to see notification messages from the Bell icon.

It successfully updates the notification bell message number but there are no messages appearing when user click on the Bell icon.

 

The error "Message.populateDataTables(): java.lang.NullPointerException" can be seen in the AIS User Specific Debug Log:


Steps to duplicate:

  1. User sign on to the web client.
  2. Under Bell Icon.
  3. See an empty notification. No message when click on the empty message.
     

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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