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E1: 43: Warehouse Users in a New Business Unit Randomly Receive Record Invalid (0002) Errors While Processing Purchasing Inquiries (Doc ID 3062828.1)

Last updated on DECEMBER 10, 2024

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After implementing a new division on E1 9.2, Users are randomly getting Record Invalid (0002) errors when processing purchasing, inventory and work order inquiries.

Record Invalid (Error ID 0002)
CAUSE . . . . The record being processed either already exists for an 'ADD' function or does not exist for an 'INQUIRY', 'CHANGE' or 'DELETE' function.
RESOLUTION. . If you are attempting to inquire, change or delete a record you previously added, there may be data base problems in your production library. You should notify your data processing.
  1. The issue cannot be reproduced at will and is intermittent.
  2. The issue was first discovered on the day of go-live with the new division which was on August 2024.
  3. The issue only occurs with warehouse users who use the same user ID to sign in to the JD Edwards client and to a 3rd Party RF Scanner Device.
  4. In warehouses where no RF Scanners are used, the issue never occurs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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