E1: 42: Attachment Text Is Copied from Direct Ship Sales Order to Credit Purchase Order from History (Doc ID 3071159.1)

Last updated on FEBRUARY 07, 2025

Applies to:

Symptoms

When creating a Direct Ship Credit Order From History (CO/OC), if the Original Order (SD) has a Text Attachment, the Text Attachment is copied from the SD to the OC Purchase Order instead of from the CO Credit Order to the OC Credit Purchase Order.

Steps to Reproduce:

1. Direct Ship Sales Order (SD) has been processed through Sales Update (R42800).

2. Original Direct Ship Sales Order (SD) has a Text Attachment.

3. Related Purchase Order (OD) also has Text Attachment.

4. Sales Ledger Record (P42025) for the SD Sales Order also has the text attachment.

5. The Text attachment on the SD Sales Ledger record says “This attachment is created for SD/OD Order (624 SD) on Feb 5, 2025”

6. Now start a Credit Order from History (P4210 Version COCD) and click Add (+)

• On the Sales Order Detail take the Form Exit to Credit Memo.

• In the Sales Ledger Inquiry (P42025) find the order, select the line, take the Row Exit to Credit Memo > Select Line and click the close button.

• On the Sales Order Detail Revision screen, the Credit Order (CO) is created from the Sales Ledger (SD) order line but the Text file was NOT copied from the Sales Ledger to the Credit Order.

• Change the quantity on the order line, select it and take Row Exit to Detail Attachments.

• On the Attachment Manager, click the + to add an attachment.
• Select the Txt Attachment button on the popup screen.
• Type in the text as follows: “This attachment is created for CO/OC Credit Order (715 CO) on Feb 5, 2025” and click the save button.

• The attachment paperclip is now appearing on the Credit Order (CO).
• Save the Credit Order from History.

7. Reinquire on the Credit Order and Row Exit to Related Purchase Order.

8. The attachment paperclip is appearing on the related Credit Purchase Order (OC).

9. Open the attachment on the OC purchase order and it says “This attachment is created for SD/OD Order (624 SD) on Feb 5, 2025” which was copied from the Direct Ship Sales Ledger (SD) record.

• It should have been copied from the Credit Order (CO) and said “This attachment is created for CO/OC Credit Order (715 CO ) on Feb 5, 202

Changes

Cause

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