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E1: ORCH: Intermittent Orchestration Exception Error On Form Service Request "NullPointerException". 1 Out Of 500 Orchestration Call. (Doc ID 3074750.1)

Last updated on FEBRUARY 28, 2025

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The Orchestration Monitor shows a null pointer or null exception error. When this occurs, users must manually resubmit the order. This exception happens infrequently, approximately 1 in every 500 transactions.

 

You generate a new token for every call and at the end of the orch, you logout the token. 

 

HTML server log: 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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