E1: 07: 77: Interim Entry Disappeared After Processing Payment (Doc ID 3075237.1)

Last updated on MARCH 04, 2025

Applies to:

Symptoms

Interim Entry disappeared after processing payment by opening different Interim Workbench applications.
 
STEPS TO DUPLICATE THE ISSUE:
1. Enter the hours in the Interim Workbench.
2. Process the Payment. Note: Processed Code changed to "P"
3. Open another Interim Workbench in a different window.
4. Select the employee from the Interim workbench, and click “OK”
    Notice the hours still exists.
    DO NOT CLOSE this window and do step 5.
5. Select the same employee in a different window.
    Notice that the hours no longer exist. But the gross wages below the payment details still have numbers.
6. Close the Interim entry without saving (from Step 4). This is the one showing the number of hours.
7. Then close the Interim entry without saving (from step 5).    
8. From the Interim Workbench, select the employee again, and click OK.
    Note: The time entry disappeared. It’s no longer in F06116.

Changes

Cause

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