E1: QUEUE: Troubleshooting Guide for MQSeries Transactions (Doc ID 625378.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Troubleshooting Guide for MQSeries Transactions
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 Abstract: A guide to troubleshooting inbound and outbound transactions when using the OneWorld Adapter for MQSeries.

Table of Contents
 1. Inbound
 2. Outbound
 3. Kernel

Inbound
 
INBOUND ISSUE 1. The XML response message goes to ERROR.Q instead of SUCCESS.Q
INBOUND ISSUE 2. Message stays in the INBOUND.Q forever.

OUTBOUND ISSUE 1. OW didn't call AddTransactionToSystemQueue (by looking at jdedebug.log)
OUTBOUND ISSUE 2. R00460 was not able to find a record in F986113, and transaction failed (No message in OUTBOUND.Q)

ISSUE 3. R00460 found a record in F986113, but there is no message in the OUTBOUND.Q

KERNEL ISSUE
 
 ISSUE 1. This problem appeared in UNIX and NT. The jde log for the MQSeries kernel keeps saying (repeatedly) as if its happening
 every time INBOUND.Q is polled by the kernel.

  MQCONN ended with reason code 2035

  The number 2035 corresponds to the reason code - MQRC_NOT_AUTHORIZED

 KERNEL ISSUE2. You get the following message in the MQSeries Kernel log.
 
 200 Thu Sep 14 08:50:52 2000 JDEIPC_C/C/IPCPUB1934
 process 200 <B7332SYS/JDENET_K> registered in entry 2
 
 200 Thu Sep 14 08:50:54 2000 JDENET_C/C/NETFLOW461
 Load library failed - 'MQSADAPT'
 
 KERNEL  ISSUE 3. The jde_<PID>.log for the MQSeries kernel shows:

  MQCONN ended with reason code 2059

  The number 2059 corresponds to the reason code - MQRC_Q_MGR_NOT_AVAILABLE
 
KERNEL ISSUE 4. On a Unix server, the jde_<PID>.log for the MQSeries kernel shows:

  1356 Fri Nov 10 08:19:37 2000 ipcpub1934
 process 1356 </u01/jdedwardsoneworld/b7332/system/bin32/jdenet_n> registered in entry 0
 
 1356 Fri Nov 10 08:19:41 2000 netsig96
 Kernel Process 1359 died without performing cleanup
 
 1356 Fri Nov 10 08:19:41 2000 netsig191
 Kernel Process 1359 has died
 
 1356 Fri Nov 10 08:19:41 2000 ipcpub2192
 process 1359 unregistered in entry 2

 

ISSUE 5:  Slow Performance.

Cause

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