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E1: 17: Prepayments for Service Orders and Contracts Using CSMS (Doc ID 625413.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

JD Edwards EnterpriseOne Service Management - Version 8.0 and later
Information in this document applies to any platform.

Purpose

This document is part of an Information Center - to see other documents related to Case Management and Service & Warranty Management, please use the links provided below:

Information Center: JD Edwards EnterpriseOne Case Management and Service & Warranty Management Product > Information Center: Using JD Edwards EnterpriseOne Case Management and Service & Warranty Management Product > Note 625413.1

Service orders and Contracts and the prepayment process.

Details

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In this Document
Purpose
 Information Center: JD Edwards EnterpriseOne Case Management and Service & Warranty Management Product > Information Center: Using JD Edwards EnterpriseOne Case Management and Service & Warranty Management Product > Note 625413.1
Details
 Overview
 Service Orders
 Processing Options
 Entering a Service Work Order P48201/P90CD020
 Work with Prepayment Transaction P004201
 Running the A/R Batch Draft Creation R03B671 and the A/R Draft Collection for Prepayments R03B680
 Reviewing Prepayment Journal Entries P0911
 Contracts
 Processing Options - P1720.
 Entering a Contract P1720/P1721
 FAQ
 Question 1:  How can the amount of the prepayment be changed to reflect what is actually owed?
References

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