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E1: 76B: Sales Returns - Brazil (Doc ID 625521.1)

Last updated on MARCH 26, 2024

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version XE and later
Information in this document applies to any platform.
System Code: 76B-Brazil


 Sales Return is used in Brazilian localization whenever there is a need for a sales order transaction to be returned  with a Credit Memo used for cases where Sales Update (R42800) has been run over the original sales order. This functionality uses a Credit order or Credit Memo mirroring the original sales order to credit inventory and all of its corresponding taxes.
In this scenario, once the status of the original Nota Fiscall reaches Closed-999 it will not be moved back to any other status.

The Sales Return process is sub categorized into two different scenarios, depending on who is issuing the sales return nota fiscal:

     1. Sales Return – Ship To: Items were sold and shipped to the customer, who later decides to return them. The customer issues the sales return nota fiscal to accompany the items being returned.

     2. Sales Return – Ship From: Items are returned prior to being received by the customer, or even leaving the shipping dock. For example, the customer cancels the order shipment or the carrier is not able to deliver the items being sold. The company which issued the original sales nota fiscal will also issue the sales return nota fiscal.


Not Applicable


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In this Document
 Sales Return SHIP TO – Setup
 Sales Return - Brazil (76/SR) UDC
 Line Type
 Order Activity Rules
 Sales Order Entry - Return Order – Ship To (P4210)
 Sales Ledger Inquiry (P42025)
 Sales / Purchase Returns (P76B805)
 Sales Return SHIP TO – Processing
 Sales Return SHIP FROM – Setup
 Sales Return – Brazil (76/SR) UDC
 Line Type
 Order Activity Rules
 Sales Order Entry - Return Order – Ship From (P4210)
 Sales Ledger Inquiry (P42025)
 Sales / Purchase Returns - BRA (P76B805)
 Nota Fiscal Next Number (P7600B)
 Sales Return SHIP FROM – Processing
 Frequently Asked Questions
 Question 1: Why is the invoice Document Type (DCT) in the Customer Ledger (F03B11) file for sales return credit orders, not being populated with the document type from processing option #3 - Standard Invoice Document Type, in the Defaults tab of the Invoice Entry MBF Processing Options (P03B0011) version, called by the Sales Update (R42800)?
 Question 2: How can a sales return ship to and ship from be created/processed for sales that originated in a legacy system?
 Question 3: What is UDC 76/RD used for?
 Question 4: What is the process difference between a Sales Reverse and a Sales Return?
 Question 5: Processing a Sales Return - SHIP FROM to cancel the Nota Fiscal, why is the R42800  not updating the Status of the original NF to 998 (Cancel) as per it is setup on the Corresponding R42800BR version?

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