JD Edwards EnterpriseOne Procurement and Subcontract Management - Version XE and later Information in this document applies to any platform.
System Code: 76B-Brazil
Sales Return is used in Brazilian localization whenever there is a need for a sales order transaction to be returned with a Credit Memo used for cases where Sales Update (R42800) has been run over the original sales order. This functionality uses a Credit order or Credit Memo mirroring the original sales order to credit inventory and all of its corresponding taxes. In this scenario, once the status of the original Nota Fiscall reaches Closed-999 it will not be moved back to any other status.
The Sales Return process is sub categorized into two different scenarios, depending on who is issuing the sales return nota fiscal:
1. Sales Return – Ship To: Items were sold and shipped to the customer, who later decides to return them. The customer issues the sales return nota fiscal to accompany the items being returned.
2. Sales Return – Ship From: Items are returned prior to being received by the customer, or even leaving the shipping dock. For example, the customer cancels the order shipment or the carrier is not able to deliver the items being sold. The company which issued the original sales nota fiscal will also issue the sales return nota fiscal.
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