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E1: 42: Troubleshooting "No Base Price in Effect" (2394) Errors In Sales Order Entry (P4210/P42101/P4106) (Doc ID 625592.1)

Last updated on JUNE 07, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version XE and later
JD Edwards EnterpriseOne Sales Order Management - Version XE and later
JD Edwards EnterpriseOne CRM Sales Order Entry - Version XE and later
JD Edwards EnterpriseOne Sales Order Processing - Version XE and later
JD Edwards EnterpriseOne Advanced Pricing - Sales - Version XE and later
Information in this document applies to any platform.

Purpose

This is a compilation of tips for troubleshooting the common error 'No Base Price in Effect' (2394) and other pricing problems which may appear in Sales Orders Entry (P4210). It is not considered all inclusive, new tips may be added at any time!

Scope

 

Details

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In this Document
Purpose
Scope
Details
 Overview
 Troubleshooting Considerations
 Error or Warning?
 Does Branch/Plant 'ALL' exist?
 Price Hierarchy not set up correctly?
 Is a Base Price (P4106) defined?
 Does the Sales Pricing Level match the price in the Base Price Revisions?
 Was multi-currency turned on/off at some time after Base Price Revisions (P4106) was originally set up?
 Price Groups set up correctly? (base, standard, advanced)
 Is Advanced Pricing activated?
 If using Standard Pricing has the price been activated?
 Scenarios
 Is the wrong price coming in? If using Advanced Pricing, and using multiple adjustments, are any of them "overrides"?
 Item prices are added in Base Price Revisions (P4106), but are not displayed upon re-inquiry:
 With Advanced Pricing why did the Price Adjustment Ledger (F4074) records disappear from the order?
 No Error or Warning given when one is expected
References

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