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E1: 13/17: R13800 Update Work Order Actual Amounts (Doc ID 626004.1)

Last updated on SEPTEMBER 19, 2023

Applies to:

JD Edwards EnterpriseOne Capital Asset Management - Version 8.9 and later
JD Edwards EnterpriseOne Service Management - Version 8.9 and later
Information in this document applies to any platform.


This UBE summarizes Actual Labor Hours, Actual Labor Amount, Actual Material Amount and Actual Other Amounts associated with the Work Order and updates the corresponding fields on the work order header (F4801).  For CAM work orders, it also updates work order labor detail (F3112) with actual hours.


Equipment and Service/Warranty Mgmt users will find this information helpful.


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In this Document
 Information related to Parts/Materials Costs
 Information related to Labor/Routing Costs
 Information related to Other/Misc. Costs
 Questions and Answers
 Question 1: When running R13800 after Invoice Generation (R48121) for a service order, the Actual Other cost amount is not calculated correctly. It contains the revenue amount of service order invoice. How can this be avoided and get the correct calculation of Actual Other cost amount?
 Question 2: WO shows a wrong value for the real hours after running R13800 (840 hours instead of 24)? WHy and how can this be corrected?

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