E1: KER: Troubleshooting the Cleanup Program
(Doc ID 626179.1)
Last updated on APRIL 30, 2023
Applies to:
JD Edwards EnterpriseOne Tools - Version SP23 and Prior and later Information in this document applies to any platform.
Symptoms
The cleanup program is an executable that runs when the OneWorld/EnterpriseOne services are started on the Enterprise Server. The program queries table F986110 (Job Control Status Master) for any records where JCJOBSTS (Job Status) is P(Processing), and updates them to E(Error). As the first message in the jde log explains, the errors in the Cleanup Program may not necessary be correlated with other errors and may not cause the system to not function properly, but that may not always be true. Therefore they can create confusion and ideally they should be resolved.
Issue 1
A sample server JDE.LOG file where the Cleanup Program fails upon startup of the OneWorld/E1 services:
Changes
Cause
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