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E1: WRKFLW: Frequently Asked Questions on Work Center (Doc ID 626538.1)

Last updated on FEBRUARY 04, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Purpose

This document answers some frequently asked questions regarding Work Center Messages within the EnterpriseOne software.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Work Center Messages
 Question 1: How are Work Center Messages Stored ?
 Question 2: Why do some Messages have Unrelated Detail Attached to Them?
 Question 3: How do I Purge Work Center Messages?
 Question 4:  Can the UBE Completion Messages be Disabled?
 Question 5: Where are archived Work Center messages stored?
 Question 6: How would I resolve a unique constraint error on table F01131M?
 Question 7: Is it possible to print the multi-level error messages on a report that display in the Work Center?
 External E-mail
 Question 1: How do I send Workflow Messages to both Work Center and External Email
 Question 2: Is it Possible to Send Some Work Center Messages to External Mail and Define Other Messages to be Sent to the Work Center?
 Question 3: How to Send Messages to External Email Rather than to the Work Center?
 Question 4: Why do I see a message of no email address found for contact in the log?
 Work Center Application
 Question 1: Why does a new user receive an error of "Error: Invalid Address Number/User/Role"  when executing the Work Center application?
 Question 2: Can I Use Work Center to Delete Multiple Messages?
 Question 3: How do I allow a User to View Another User's Messages in Work Center?
 Question 4: Why does the user not see the standard queues such as Personal In Basket, Submitted Jobs etc. when running the Work Center Application? 
 Question 5: Can messages be viewed based on role within the Work Center?
 Question 6: Is there a way to filter or search for specific messages in the Work Center?
 Question 7: Why user don't get message in Work Center when report/ube has completed ?
 Question 8: Any way to widen the Queues pane in Work Center ?
 Question 9: What is the use of the tickler date on Work Center ?
 Question 10: Why the grid next page button is sometime removed ?
 Question 11: Have a user ID that runs automated jobs. We need to allow access in work center for that user ID for many users to see all the messages. How can we provide access without having to do it individually?
 Question 12: What could cause "Address Number / User / Role" edit field in P012503 to have different value than the Associated Address Number field?
References

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