My Oracle Support Banner

E1: VERTEX: Loading Vertex Does Not Connect (Doc ID 631275.1)

Last updated on FEBRUARY 21, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version SP24 and later
Information in this document applies to any platform.

Symptoms

When loading VERTEX on a local workstation it does not connect.  The Quantum Payroll Library fails to load during the Pre-Payroll and in the JDE.LOG the following message appears:
  

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.