E1: JAS: HTML Client Times Out while Working in Any EnterpriseOne Application

(Doc ID 641320.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.97 and Prior and later
Information in this document applies to any platform.

Goal

While working in any application on an HTML/Web client the user gets intermittently thrown out of the HTML client session and receives a screen with a Timeout error message:

Message Text:

You have been logged out of this application.
The session for this application has timed out, if you were in the middle of processing a transaction that transaction will need to be reentered.  To log back in, please close this window and restart your application.

Solution

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