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E1: 90CB: CRM Lead Conversion is not working (Doc ID 642836.1)

Last updated on JULY 02, 2018

Applies to:

JD Edwards EnterpriseOne Sales Force Automation - Version 8.12 and later
Information in this document applies to any platform.

Symptoms

Lead Conversion is not working.
1. Create a new Lead record
2. Provide all the required information on the Lead.
3. Make sure the Sales Methodology is setup correctly - with a default Sales Methodology with a Sales Cycle step with probability greater than 0.
4. Make sure the Opportunity Type code UDC (90CB/TC) is setup with appropriate values.
5. Try to Convert the Lead by clicking on the 'Convert Lead' button.
6. Observe that we get an error 'Lead cannot be converted'

Cause

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In this Document
Symptoms
Cause
Solution

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