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E1: WRKFLW: SMTP Error 550 or 553 etc Unable to Send Email (Doc ID 643435.1)

Last updated on JULY 16, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Symptoms

Customer set up external e-mail and had configured the jde.ini [JDEMAIL] section with the correct SMTP Server name. However, a user is unable to send mail to external Internet E-mail addresses such as xxx@yahoo.com.sg.   The jde.log shows the following errors:
 

Cause

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In this Document
Symptoms
Cause
Solution
 IP address's account is not allowed
 Domain Not Recognized
 Secure SMTP
References

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