My Oracle Support Banner

E1: 17: How to Create a Base Warranty Contract (P1720/P1721) Upon Creation of a Service and Warranty Equipment Master Record (P1702) (Doc ID 644097.1)

Last updated on JUNE 01, 2023

Applies to:

JD Edwards EnterpriseOne Service Management - Version XE and later
Information in this document applies to any platform.
*** Reviewed for Relevancy on 18-JUL-2011 ***



Symptoms

Getting Errors adding install base record manually via P1701/P1702.

Steps to duplicate: From Menu G1711, select the Equipment Master (P1701) program. Add a new record, calling a named version of Equipment Master Revisions (P1702) program, setup to create the base Warranty Contract. Getting multiple errors and can get an install base record, but there is no contract created. Expect to see the contract screen after adding the record.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.