E1:XML XML call object error dispatcher gets timed out"" (Doc ID 644495.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.95 and later
Information in this document applies to any platform.

Symptoms


E1 Enterprise server is AS/400 iSeries 820 O/S V5R3 running  PSE1 B9 8.93

The XML interop fails intermittently even using the JXML tool. and it is not writing anything into the log file even when debug is turned on

Intermittently an XML Interop request hangs for ten minutes and then the following XML response is returned... 2004-12-15 12:42:10(0.000350) Calling OW 2004-12-15 12:52:11(0.141573) Returned from OW 2004-12-15 12:52:11(0.000374)
<?xml version="1.0" encoding="UTF-8" ?>
<jdeResponse environment="TR9" type="callmethod" user="RFSMAR" pwd="" session="">
 <errorReport code="12" state="3"> The dispatcher gets timed out </errorReport>
</jdeResponse>

Apparently the initial request never reaches the Call Object Kernel as PSFT tables are not updated.

We have since installed the JXML Tool on a fat client at their site and have successfully run the Address Book example in the setup instructions. The Address Book example also intermittently returns with errorReportcode=12.

Changes

 

Cause

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