E1: JAS: JDBMaxPoolSizeException Error - Users Are Unable to Log In (Doc ID 644710.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Goal

A new Tools Release has been installed for EnterpriseOne.  A couple of times a day users experience an issue where they are unable to login to their HTML client workstations.  Users get the generic sign in error.  The JAS Server has to be bounced to get connections freed so users can log in again.

The JAS.LOG shows:

10 Jul 2012 10:11:18,328 [Servlet.Engine.Transports : 49] ERROR: {com.jdedwards.database.impl.physical.JDBMaxPoolSizeException} - com.jdedwards.database.impl.physical.JDBMaxPoolSizeException: [DATABASE_CONNECT_FAILED] Database Connection failed for DataSource System - 810.
com.jdedwards.database.impl.physical.JDBMaxPoolSizeException: [DATABASE_CONNECT_FAILED] Database Connection failed for DataSource System - 810.
at com.jdedwards.database.impl.physical.JDBConnectionManager.getPhysicalConnection(Unknown Source)(Compiled Code)

Solution

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